Covid-19 Accelerates Digital Transformation at UCA

Date: 26 May 2020
Other languages: Русский язык |
The University of Central Asia (UCA) is leading the way towards digitisation in Central Asia, and Covid-19 has been a catalyst in accelerating this progress. Following the Digital Transformation in Central Asia (DTCA) conference in October 2019, UCA has introduced a variety of new systems, developed partnerships, and has considerably increased its digital footprint. The DTCA conference was organised by UCA, in partnership with the State Committee for Information Technology and Communications (ICT), and the High Technology Park of the Kyrgyz Republic, and explored the technological trends facing Central Asia. The key outcomes included recommendations to bring best practices from around the world to Central Asia; strengthen human capital and digital literacy; improve cybersecurity; develop a strong communication infrastructure; embed smart cities thinking into urban and rural development planning projects, as well as pursue public-private partnerships.

In line with these recommendations, UCA has successfully implemented a SAP based cloud Enterprise Resource Planning (ERP) system across all University locations since January 2020. It is aimed at boosting the efficiency of staff and faculty, and has become UCA’s “digital core”, integrating all data and processes, from managing documents in paperless form, to online reporting, administrating academic activities and human resources. The University’s partnership with SAP is also enabling UCA undergraduate students to gain digital skills, through access to over 2,400 online courses from the SAP portal.

UCA has built new partnerships and joined the UiPath Academic Alliance programme, which is offering UCA students and staff training in Robotic Process Automation (RPA) over the next three years. Another academic alliance was signed with Celonis, a software company harnessing process and data mining technology to remove operational friction. As part of this agreement, UCA has access to the Celonis Academic Intelligent Business Cloud, and other e-learning modules on data analytics, information systems, and process mining. 

The University of Central Asia is also transforming its website in line with industry standards, to provide relevant information and research to attract top quality researchers, faculty and students. Research by UCA’s Graduate School of Development is available for free download from UCA’s website, including publications on public policy, development in mountain societies, climate change, natural resource management, cultural heritage, and civil society, among others. UCA’s publications can be accessed at:

With an aim to share knowledge from around to world, UCA’s Online Public Lecture Series is providing a platform to discuss topics such as cybersecurity trends, artificial intelligence, the collaboration between humans and robots, how to design technology for sustainable development, and how Covid-19 is speeding the  digital transformation process. Lecture recordings can be watched on UCA’s YouTube channel at:

With an increased focus on cybersecurity, UCA is conducting vulnerability assessments to manage potential risks, and is regularly holding IT security awareness trainings for staff. The University also rolled out the use of Microsoft Teams across all university locations, which has enabled a smoother transition as the institution has moved to remote working during the Covid-19 pandemic. It has also been used for distance learning at UCA’s School of Professional and Continuing Education, as well as its undergraduate programme in Naryn (Kyrgyzstan), and Khorog (Tajikistan), where the faculty is delivering lectures remotely.

Abdul Saboor Farid, English Instructor at UCA’s School of Professional and Continuing Education in Faizabad (Afghanistan) conducts online classes during the Covid-19 pandemic.
As another key outcome of the conference, UCA hosted the first steering committee meeting in March to launch discussions for a Smart City concept for the city of Naryn at the request of the Governor and Mayor of Naryn. This new Smart City project compliments UCA’s existing partnership with the Naryn Town Municipality to work on the master plan for the Naryn area.
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